Privacy Policy for HEYDUDEO

At HEYDUDEO, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms of this policy.

Information We Collect

Personal Information

When you engage with our website, we may collect personal information that you voluntarily provide, such as your name, email address, shipping address, billing address, and phone number. This information is typically gathered when you create an account, place an order, subscribe to our newsletter, or contact our customer service via [email protected].

Non-Personal Information

We also automatically collect non-personal information about your interaction with our website. This includes details like your IP address, browser type, operating system, the pages you visit, the time and duration of your visits, and the referring website. This data is collected through cookies and similar tracking technologies to enhance your browsing experience and improve our website’s functionality.

How We Use Your Information

  • Order Processing and Fulfillment: Your personal information is used to process your orders, arrange for shipping, and provide you with order updates.
  • Customer Service: We use your contact details to respond to your inquiries, address your concerns, and provide support when you reach out to us.
  • Marketing Communications: With your consent, we may send you promotional emails about our new products, special offers, and other updates. You can opt out of these communications at any time by following the unsubscribe link in the emails.
  • Website Improvement: Non-personal information helps us analyze user behavior, identify trends, and make improvements to our website’s design, content, and functionality.
  • Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, or legal processes.

How We Protect Your Information

We implement a variety of security measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include secure server hosting, encryption of sensitive data during transmission, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To trusted third-party service providers who assist us in operating our website, processing orders, or conducting business, and who agree to keep this information confidential.
  • When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track your activity on our site, and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights

You have the right to access, correct, or delete your personal information that we hold. You may also request to restrict or object to the processing of your information, or to receive a copy of your information in a portable format. To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].